Terms and Conditions

Last Updated: October 2025

Welcome to Jenil Gems! By using our website and services, you agree to the following terms and conditions. Please read them carefully before making a purchase or using our website.

1. General

These Terms and Conditions apply to all visitors, customers, and users of www.jenilgems.com. By accessing or purchasing from our website, you agree to be bound by these terms, our Privacy Policy, and any other related policies listed on our site.

2. Products and Services

• We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occur, and we reserve the right to correct them at any time.

• All gemstones, rudraksha, and spiritual items are natural products; slight variations in color, size, or texture may occur.

• The healing and spiritual properties of stones or rudraksha are based on beliefs and traditional knowledge, not medical advice.

3. Pricing and Payment

• All prices are listed in INR (₹) and include applicable taxes unless stated otherwise.

• We accept secure online payments through trusted gateways.

• Orders will be processed only after full payment is received.

4. Shipping and Delivery

Please refer to our Shipping Policy for detailed information regarding delivery timelines, charges, and procedures.

5. Returns, Refunds, and Cancellations

Please read our Refund and Return Policy to understand eligibility and process for returns, exchanges, or cancellations.

6. Intellectual Property

All content on this website — including text, images, graphics, logos, and design — is the property of Jenil Gems and is protected by copyright laws. Unauthorized reproduction or use of any content is strictly prohibited.

7. Limitation of Liability

• Jenil Gems will not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

• We do not guarantee that the website will be free of errors, viruses, or interruptions.

8. User Responsibilities

By using our website, you agree not to:

• Use our products or site for illegal purposes.

• Attempt to hack, damage, or interfere with our website’s operation.

• Submit false, misleading, or harmful information.

9. Third-Party Links

Our website may include links to third-party sites for your convenience. Jenil Gems is not responsible for the content or policies of those websites.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be updated on this page with the revised date.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact:
📩 Email: jenilgems21@gmail.com
🌐 Website: www.jenilgems.com